Frequently Asked Questions


What is Elkaso?

Elkaso is an online B2B platform that facilitates order processing and communication between restaurants and suppliers

Who is Elkaso for?

Any restaurant, café, cloud kitchen, catering business - basically anyone  who buys food items from suppliers and anyone who sells to restaurants. Basically anyone in the food-supplyindustry who wants to optimize their operations.

Where does Elkaso operate?

We are currently operating in UAE and Saudi Arabia.

Do my suppliers need to be on the app?

No, you can communicate with all your suppliers on Elkaso, whether or not they are signed up on the platform. Orders placed by you will be converted into your suppliers preferred format: email or whatsapp.

How can I sign up?

Sign up here or download the mobile app and someone from our team will reach out.

Why is it free?

We aim to change the industry and help you manage your orders more efficiently. Elkaso is free for all restaurants and suppliers.

Will it always be free?

Yes, the app will be free with premium add on services available in the near future.

How do I report a problem with my order?

You can always contact the supplier or contact us through the in-app support function or send us an email to contact [@] elkaso [dot] app

Sign up now or download the app and we will get in touch within a few hours

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.